Terms and Conditions

Welcome to the Maison Luisant website (the "Site"). Maison Luisant provides you the right to access and use the Site, including all Content, products, and services available on the Site (collectively with the Site, the "Offerings"), subject to these Terms and Conditions, our Privacy Policy, and any additional terms referenced herein.

THE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MAISON LUISANT. PLEASE CAREFULLY READ THEM BEFORE ACCESSING OR USING ANY OFFERING. BY ACCESSING OR USING ANY OFFERING, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS AND AGREE TO BE BOUND BY THEM.

IMPORTANT – ARBITRATION AGREEMENT: THE TERMS CONTAIN PROVISIONS THAT GOVERN HOW DISPUTES BETWEEN YOU AND MAISON LUISANT ARE RESOLVED. THE ARBITRATION AGREEMENT IN SECTION 22 WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES TO BE SUBMITTED TO INDIVIDUAL, BINDING, AND FINAL ARBITRATION.

1. Definitions

Capitalized terms used in these Terms have the definitions given in the context in which they are used. All other terms used herein have the plain English (U.S.) meaning.

2. Eligibility

You may only access and use the Offerings if you are 18 years of age or older. By accessing or using any Offerings, you acknowledge you meet each of these requirements. Our Offerings are not available to any users we previously removed from our Offerings.

3. Modifications

We reserve the right, at any time in our sole discretion, to modify the Offerings and the Terms. Any modifications will be effective immediately upon posting on the Site. We will note the effective date of the latest version of these Terms at the top of this page.

4. Privacy

Please review our Privacy Policy at maisonluisant.com for details about our personal information practices. The Privacy Policy is incorporated by reference herein.

5. Purchase Related Policies

To view terms related to orders placed through this Site (such as order processing, shipping and handling, returns and exchanges), please visit our Returns & Exchanges and Shipping Policy pages.

6. Products and Services for Personal Use

The products and services available on the Site are for your personal and/or professional use only. You may not sell or resell any of the products or services that you purchase from us or otherwise use the Offerings for any commercial purposes.

7. Accuracy of Information

We attempt to be as accurate as possible when describing our products and services on the Site; however, we do not warrant that the descriptions, colors, information, or other Content available on the Site are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

8. Termination

These Terms may be terminated by either party at any time upon notice to the other party. Upon termination you will immediately cease all use of and access to the Offerings. Termination does not relieve you of any payment obligations relating to purchased products or services.

9. Your Obligations and Responsibilities

When accessing or using the Offerings, you will at all times comply with these Terms and applicable laws. You may not make any change or alteration to the Offerings, and may not impair the integrity or operation of the Offerings in any way. You further agree not to impersonate any person or entity, forge headers, or violate any applicable local, state, national or international law.

10. Your Rights

10.1 To Access the Site

Subject to your compliance with the Terms, we will permit you to access and make personal use of the Site solely for lawful purposes and only in accordance with the Terms.

10.2 To Create Links

You may create a hyperlink to the home page of the Site for personal, non-commercial use only, subject to the restrictions outlined in these Terms.

10.3 To Access Content

All Content available through the Site is owned by us or our third-party providers. You are granted no licenses or rights in or to any Content beyond personal use.

10.4 Restrictions

You will not copy, republish, redistribute, sell, license, decompile, reverse engineer, or create any derivative works based upon any part of the Offerings without our express prior written consent.

11. Your Account

You may register an account with us if you are over 18 years of age. Each Account and the User identification and password for each Account is personal in nature. You are solely responsible for all activities that occur under your Account.

12. Your Content

You are solely responsible for all Content you submit through your use of the Site. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable right and license to use your Content in any way we see fit.

13. Deletion of Your Content

You may request deletion of certain Content by contacting us with your name, email address, the reason for deletion, and date(s) of posting. All deletion requests are subject to our approval. Please allow up to 10 business days to process your request.

14. Special Features, Promotions and Events

The Site may offer special features and functionality or events which may be subject to additional terms of use. We will notify you of any additional terms that apply.

15. Third Party Links

We are not responsible for the Content of any off-website pages or any other websites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us of the referenced Content, product, service, or supplier.

16. Text Messaging

By opting into receiving SMS and/or MMS messages from Maison Luisant, you acknowledge that you may receive messages regarding policies, programs, marketing, and promotions. Message frequency varies. Message and data rates may apply. You may stop receiving messages by texting STOP.

17. Intellectual Property

We retain all right, title and interest, including all Intellectual Property Rights, in and to the Offerings. Maison Luisant's name, logo and all product and service names associated with the Offerings are trademarks of Maison Luisant and its licensors. You are granted no right or license to use them.

18. Copyright Infringement Notices

If you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please contact our Designated Agent:

Copyright Agent c/o Legal Department. Maison Luisant, PO Box 66809, Houston, TX 77266.
Phone: 929-226-5049 · Email: copyright@maisonluisant.com

19. Disclaimer of Warranties

THE OFFERINGS ARE PRESENTED "AS IS" AND "AS AVAILABLE." WE AND OUR AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.

20. Limitation of Liability

NEITHER WE NOR OUR AFFILIATES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING IN CONNECTION WITH ANY OFFERINGS. OUR TOTAL CUMULATIVE LIABILITY WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE 3 MONTH PERIOD PRECEDING THE EVENTS GIVING RISE TO ANY LIABILITY OR $100, WHICHEVER IS GREATER.

21. Indemnification

You agree to defend, indemnify and hold us and our officers, directors, shareholders, affiliates, employees, agents, contractors, assigns, users, customers, providers, licensors, and successors in interest harmless from any and all losses, liabilities, damages, fees, expenses, and costs resulting from any third party claim relating to your use of or access to any Offering.

22. Disputes

ANY DISPUTE ARISING OUT OF OR RELATING IN ANY WAY TO YOUR ACCESS OR USE OF THE SITE OR ANY PRODUCTS SOLD OR DISTRIBUTED THROUGH THE SITE SHALL BE FINALLY RESOLVED BY CONFIDENTIAL ARBITRATION. ARBITRATION MEANS THAT AN ARBITRATOR WILL DECIDE THE CLAIM, AND YOU WILL NOT HAVE THE RIGHT TO SUE IN COURT OR TO HAVE A JUDGE OR JURY DECIDE YOUR CLAIM.

These Terms shall be governed by the laws of New York. Arbitration shall be conducted by a sole arbitrator under the American Arbitration Association's Consumer-Related Disputes Supplementary Rules.

You may opt out of any changes to the arbitration agreement within thirty (30) days after an update has taken effect by writing to: Maison Luisant, PO Box 66809, Houston, TX 77266.

23. Notice

You consent to receive any agreements, notices, disclosures and other communications from us electronically, including by e-mail or by posting notices on this Site.

24. Notice to California Residents

For further information or complaints, please contact: Maison Luisant, PO Box 66809, Houston, TX 77266, telephone: 1-877-311-3883. For California residents, under Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by contacting them at 5 rue de Castiglione, Paris, France 75001, or by telephone at (800) 952-5210.

25. General

These Terms constitute the complete and exclusive agreement between us concerning your use of the Offerings, and supersede and govern all prior proposals, agreements, or other communications. Neither these Terms nor any of your rights or obligations hereunder may be assigned or transferred by you without our prior written approval.

26. Contact

If you have any questions regarding these Terms or our products and services, please reach out to us through the appropriate channel below.